India, May 19, 2020- As India’s biggest businesses prepare to gradually
transition back from the WFH (Work From Home) model they’ve followed over
recent weeks, reopening cafeterias for staff use while being fully compliant
with the latest protocols around social distancing and enhanced safety and
hygiene across the entire value chain of F&B operations, is a key priority.
an institutional food-tech company has unveiled a robust solution based on FSSAI (Food Safety
& Standards Authority of India) and
WHO guidelines, and the GOI’s AarogyaSetu App to make cafeteria operations ‘COVID-19 safe.’
Mitra, CEO and Co-Founder of HungerBox said “The HungerBox
‘COVID-19 Safe’ solution follows a five-pronged approach which envelops aspects
such as technology, user connect and communication, WHO-prescribed supervisor
training and enhanced protocols for kitchen and cafeteria operations including
rigorous checks on operations personnel and a tech-led monitoring system that
encompasses a 360 degree view of cafeteria operations.
receive a constant flow of users through the day, our data shows that
cafeterias in an institutional setting experience a peak flow at 1:17 pm. Apart
from the crowding, cash transactions can also result in an increased risk of
transmission of the virus. We have worked with our clients to co-create this
solution to decongest café’s, implement enhanced safety measures and
operational procedures in line with the latest FSSAI guidelines to mitigate
risks and minimize food contamination and
risk of the COVID-19 transmission,” said Mitra.
the HungerBox platform regulates user flow into cafeterias and enables decongestion and
enables enhanced crowd management. This ensures that users visit the café only
when it is a safe and social distancing can be maintained. HungerBox has
also implemented improved safety
protocols inside the kitchen as well as in the cafeterias. Only those ‘fit to
work’ and handle food will be allowed to operate as Café Experience Managers.
Regular temperature screening of staff and monitoring of compliance to food
safety standards at the kitchen, food counters and cafeteria are executed with
the help of HungerBox’s tech. In addition to this, all leading contactless
payment options are provided to eliminate the risk of virus transmission due to
cash handling.
helps track the real-time status of the cafe operations.
solution, kitchen operations based on prescribed FSSAI standards envelop raw
material handling, food preparation, kitchen hygiene standards and food
transportation with 11 different records being maintained at HungerBox partner
kitchens. These include several logs for sanitization, cooking temperature,
cleaning checklists for premises, transport etc. Once the food reaches clients’
cafeteria, the focus on stringent
standards is maintained across areas such as food service & ordering,
counter hygiene, café hygiene and café monitoring.
the company’s inception in 2016, the HungerBox platform has handled more than
200 million orders. The company operates across 23 cities nationwide with 158 clients
in the Corporate, Education, Healthcare, Tech
Park, Mall &
Multiplex sectors.