Bangalore,
India, September 19, 2017: CXOs from different well-known organizations addressed
latest trends in automation and Artificial Intelligence shaping the future of
work at automationshift_. Being India’s first CXO conference on automation and
Artificial Intelligence (AI), automationshift_ provided a highly interactive
platform for vibrant ecosystem of entrepreneurs and business leaders to put
spotlight on technology-led business disruption.
India, September 19, 2017: CXOs from different well-known organizations addressed
latest trends in automation and Artificial Intelligence shaping the future of
work at automationshift_. Being India’s first CXO conference on automation and
Artificial Intelligence (AI), automationshift_ provided a highly interactive
platform for vibrant ecosystem of entrepreneurs and business leaders to put
spotlight on technology-led business disruption.
The day-long
conference was organized by TWB_, the worldwide leader of creating technology
content and pioneer in content automation for enterprises at World Trade Centre
in Bangalore.
conference was organized by TWB_, the worldwide leader of creating technology
content and pioneer in content automation for enterprises at World Trade Centre
in Bangalore.
As per a
latest report by US-based research firm HfS Research, almost one-third of
‘low-skilled’ jobs, about 7 lakh, will be lost on account of automation in
Indian IT by 2022. However, the report further adds that the number of
‘medium-skilled’ and ‘high-skilled’ jobs to go up by 1 lakh and 1.9 lakh,
respectively. It shows that the industry must focus on creating a technically
skilled workforce with knowledge of computer science, and a working knowledge
of business intelligence tools.
latest report by US-based research firm HfS Research, almost one-third of
‘low-skilled’ jobs, about 7 lakh, will be lost on account of automation in
Indian IT by 2022. However, the report further adds that the number of
‘medium-skilled’ and ‘high-skilled’ jobs to go up by 1 lakh and 1.9 lakh,
respectively. It shows that the industry must focus on creating a technically
skilled workforce with knowledge of computer science, and a working knowledge
of business intelligence tools.
 |
| A Glimpse of automationshift_ conference organized by TWB_ |
During the
conference, CXOs shared their vision and deep insights on how they are
leveraging AI, automation, and machine learning altogether to drive higher
efficiencies across organizations within their companies.
conference, CXOs shared their vision and deep insights on how they are
leveraging AI, automation, and machine learning altogether to drive higher
efficiencies across organizations within their companies.
Speaking on
the occasion, Rakesh Shukla, Founder & CEO, TWB_ said, “We’re at a stage
where if enterprises clearly and narrowly define a problem and have a clear
expectation of gains in efficiency it is a good probability that AI will be
part of the solution be it in operations, customer service, marketing, learning
etc.”
the occasion, Rakesh Shukla, Founder & CEO, TWB_ said, “We’re at a stage
where if enterprises clearly and narrowly define a problem and have a clear
expectation of gains in efficiency it is a good probability that AI will be
part of the solution be it in operations, customer service, marketing, learning
etc.”
Sharad Heda,
Global Automation Head and Chief of Staff, Microland said, “The emergence of AI
and automation is expected to bring a disruptive transformation in the way
enterprises envision their future. Organizations need to take a holistic and
strategic approach to automation to achieve the same, as against tactical, task
driven and siloed automation that is mostly prevalent today. The fact that in
some enterprises automation remains at hygiene level and in others it becomes a
game changer – driving an integrated shift for the entire ecosystem of the
enterprise – is fundamentally decided by this approach”
Global Automation Head and Chief of Staff, Microland said, “The emergence of AI
and automation is expected to bring a disruptive transformation in the way
enterprises envision their future. Organizations need to take a holistic and
strategic approach to automation to achieve the same, as against tactical, task
driven and siloed automation that is mostly prevalent today. The fact that in
some enterprises automation remains at hygiene level and in others it becomes a
game changer – driving an integrated shift for the entire ecosystem of the
enterprise – is fundamentally decided by this approach”
Speaker from
Salesforce, Customer Success Partner at automationshift_ said, “AI has
implications for every line of business. Sales will be able to anticipate
opportunities and focus on the best leads. Customer service teams will deliver
the next generation of proactive service, preventing machine failure or
addressing FAQs in a customer community before they have a chance to become
service cases. Marketing can build predictive journeys for every customer,
personalizing experiences like never before. The new standard for every
customer interaction is a smart, fast, seamless customer experience engagement.
Companies that embrace the AI opportunity will be able to create the modern
experiences their customers expect, connecting with them on all their devices
and being able to anticipate and predict in order to better serve them. AI will
soon become a global economic engine for new technologies, business models and
jobs.”
Salesforce, Customer Success Partner at automationshift_ said, “AI has
implications for every line of business. Sales will be able to anticipate
opportunities and focus on the best leads. Customer service teams will deliver
the next generation of proactive service, preventing machine failure or
addressing FAQs in a customer community before they have a chance to become
service cases. Marketing can build predictive journeys for every customer,
personalizing experiences like never before. The new standard for every
customer interaction is a smart, fast, seamless customer experience engagement.
Companies that embrace the AI opportunity will be able to create the modern
experiences their customers expect, connecting with them on all their devices
and being able to anticipate and predict in order to better serve them. AI will
soon become a global economic engine for new technologies, business models and
jobs.”
The inspiring keynotes,
informative sessions, and discussions at the conference engaged all the
attendees to analyse, discuss and explore the trends where AI and automation
are continually changing the ways organizations manage, develop and retain HR
talent. The leading technologists, thinkers and analysts laid more emphasis on
how automation has already marked significant developments while making its
impact on Marketing, Engineering, Product Management, and Learning and
Development.
informative sessions, and discussions at the conference engaged all the
attendees to analyse, discuss and explore the trends where AI and automation
are continually changing the ways organizations manage, develop and retain HR
talent. The leading technologists, thinkers and analysts laid more emphasis on
how automation has already marked significant developments while making its
impact on Marketing, Engineering, Product Management, and Learning and
Development.
Aniruddha
Deswandikar, Director- Microsoft Technology Center, said “The power of the
Cloud, affordable Edge hardware and Open Frameworks will make AI mainstream to
all Automation solutions. Machines will predict, detect, analyze and correct.
So man can focus on the business.”
Deswandikar, Director- Microsoft Technology Center, said “The power of the
Cloud, affordable Edge hardware and Open Frameworks will make AI mainstream to
all Automation solutions. Machines will predict, detect, analyze and correct.
So man can focus on the business.”
Subrat Parida,
Founder & CEO of racetrack.ai said, “Artificial Intelligence enables
enterprises and individuals to make calculated, authentic, strategic, business
and personal decisions through the usage of enormous volumes of data. AI is a
technology that could change the world for the better, in terms of increase in
work productivity of humans, lowering the businesses costs and experiencing the
world class customer experience.”
Founder & CEO of racetrack.ai said, “Artificial Intelligence enables
enterprises and individuals to make calculated, authentic, strategic, business
and personal decisions through the usage of enormous volumes of data. AI is a
technology that could change the world for the better, in terms of increase in
work productivity of humans, lowering the businesses costs and experiencing the
world class customer experience.”
The first of
its kind conference was effectively designed to showcase the latest in
technological innovations emerging from the startup ecosystem. The comprehensive platform presented a
Product in AI track for India’s leading AI start-ups which has AI startups that
already have significant market traction. The conference was only for a limited
set of 100+ leaders in AI and change-makers in Software, Manufacturing,
Lifesciences, BFSI who are eager to get a startIn the rapidly evolving
technology landscape.
its kind conference was effectively designed to showcase the latest in
technological innovations emerging from the startup ecosystem. The comprehensive platform presented a
Product in AI track for India’s leading AI start-ups which has AI startups that
already have significant market traction. The conference was only for a limited
set of 100+ leaders in AI and change-makers in Software, Manufacturing,
Lifesciences, BFSI who are eager to get a startIn the rapidly evolving
technology landscape.
Aakrit Vaish,
Co-Founder & CEO, Haptik said, “Chat bots provide a practical solution for
enterprises wanting to leverage AI capabilities. They have a direct impact on
customer experience by providing a seamless omni-channel touch point for
engagement, customer support, Q&A among other things.”
Co-Founder & CEO, Haptik said, “Chat bots provide a practical solution for
enterprises wanting to leverage AI capabilities. They have a direct impact on
customer experience by providing a seamless omni-channel touch point for
engagement, customer support, Q&A among other things.”
The conference
presented an exclusive report, ‘Leadership perspective on the automationshift_’
which is a 100+ page compilation of the most influential thinking on automation
and machine learning that is changing Marketing + Product
Management/Engineering + Learning. This includes perspectives from authors
across the world the opinion of Indian thought leaders and CXOs.
presented an exclusive report, ‘Leadership perspective on the automationshift_’
which is a 100+ page compilation of the most influential thinking on automation
and machine learning that is changing Marketing + Product
Management/Engineering + Learning. This includes perspectives from authors
across the world the opinion of Indian thought leaders and CXOs.
Niki.ai –
Sachin Jaiswal, CEO, Niki.ai said, “AI technologies such as Machine
Learning (ML), Natural Language Processing (NLP), Speech and Image recognition
etc. are set out to make better the internal functions of an organization, by
analyzing the massive amount of available data and drawing insightful
conclusions for more impactful actions. Be it a consumer-facing conversational
bot utilizing NLP to understand and help a consumer shop online, or help him or
her with the queries, or, an image recognition system helping insurance
companies with claim management for damaged vehicles, or an AI-based marketing
tool utilizing ML to automate communication to customers at the best time,
Artificial Intelligence is all about reducing costs, increasing speed,
efficiency and profitability.”
Sachin Jaiswal, CEO, Niki.ai said, “AI technologies such as Machine
Learning (ML), Natural Language Processing (NLP), Speech and Image recognition
etc. are set out to make better the internal functions of an organization, by
analyzing the massive amount of available data and drawing insightful
conclusions for more impactful actions. Be it a consumer-facing conversational
bot utilizing NLP to understand and help a consumer shop online, or help him or
her with the queries, or, an image recognition system helping insurance
companies with claim management for damaged vehicles, or an AI-based marketing
tool utilizing ML to automate communication to customers at the best time,
Artificial Intelligence is all about reducing costs, increasing speed,
efficiency and profitability.”
The conference
was supported by Salesforce as the Customer Success Partner. Salesforce.com is
the world’s largest provider of customer relationship management (CRM)
software, visit: www.salesforce.com/in/.
was supported by Salesforce as the Customer Success Partner. Salesforce.com is
the world’s largest provider of customer relationship management (CRM)
software, visit: www.salesforce.com/in/.
