and they bring a lot more to the culture of the organization and in a way, this
impacts the bottom-line of a company. Whilst there may be no concocted formula
for a ‘happy workplace’, a few simple things can make a difference. Creating a happy
workplace is always a continuous and collective process and therefore it is
important that it becomes a KPI (Key Performance Indicator) for everyone in the
organization.
roles
better. Organizations often witness a mismatch between the performance
expectations of employees and their line managers. Not only is it essential to
have clarity of a role but to have clarity of tasks that have to be delivered
within the role.
& Empowerment
motivator. Invest in a culture of recognizing performance, accountability and
collaboration. Rewards can be monetary as well as non-monetary; something as
simple as rewarding a couple of movies tickets. Small gestures are priceless. Adopt
‘Gamification’ to induce healthy competition among individuals and teams.
path should be outlined and clearly communicated to individuals. Feedback on
performance doesn’t necessarily have to be shared during the half yearly or
yearly appraisals. Review conversations can happen as and when.
communication channels as possible.
communication is always the most significant way of interacting, however all
avenues used by an organization namely the employee portal, WhatsApp, town hall
meets, Yammer must work in cohesion.
making a difference
the organization and the employee, then co-participation is always a motivation
for such employees. This imbibes a sense of purpose for them.
open communication
conversations. Today, offices are designed as open spaces that function as
social workspaces. Flexibility to work within the confinement of the office
space is likely generate a positive approach towards work.
development
organizations must play an active role in upgrading their skills by designing individual
development plans. Better skilled employees have a direct relationship with the
profitability of a company.
Satisfaction captured in surveys
satisfaction surveys at least once a year. These surveys can capture the degree
of happiness in an organization and provides insights to improve the culture of
the organization.
Hiring employees with a positive attitude towards work
and life always benefits. Remember, Happiness can be contagious.
Amit V S Tandon, CEO, Genuus Brand Advisory |