Startup Terminal
  • News
    • Technology
    • Funding
    • Tie-up
    • Acquisition
    • Australia Startup News
    • Singapore Startup News
    • India Startup News
    • UAE Startup News
    • UK Startup News
    • US Startup News
    • Launch
    • Video
  • Interview
  • Feature
  • Events
  • Variety
    • 40 Under 40 Award by Startup Terminal
  • Privacy Policy
  • Refund and Cancellation policy
    • Terms and Conditions
  • Contact Us
No Result
View All Result
  • News
    • Technology
    • Funding
    • Tie-up
    • Acquisition
    • Australia Startup News
    • Singapore Startup News
    • India Startup News
    • UAE Startup News
    • UK Startup News
    • US Startup News
    • Launch
    • Video
  • Interview
  • Feature
  • Events
  • Variety
    • 40 Under 40 Award by Startup Terminal
  • Privacy Policy
  • Refund and Cancellation policy
    • Terms and Conditions
  • Contact Us
No Result
View All Result
Startup Terminal
No Result
View All Result
Home Interview

ZUMATA – an artificial intelligence powered hotel distribution and technology company

StartUp Terminal Bureau by StartUp Terminal Bureau
August 8, 2021
in Interview
0
ZUMATA – an artificial intelligence powered hotel distribution and technology company
161
SHARES
2k
VIEWS
Share on FacebookShare on Twitter

‘The
two areas of artificial intelligence that we focus on: 1. Personalization; 2.
Customer Service; are horizontal products. 
What I mean by this is personalization answers a universal question of
“what is the right product or service” for an individual customer.  Whether the product is a credit card, an
insurance plan, or even a type of toothpaste – we can assist any business to
advise their customers when choosing among multiple products.’-
Josh
Ziegler, CEO of ZUMATA.

ZUMATA is the only artificial
intelligence powered hotel distribution and technology company. Through
partnerships with IBM Watson, Expedia, Amadeus and DHISCO, ZUMATA solves a
wealth of hotel distribution challenges. In addition to hotel distribution and travel
technology, ZUMATA is using its cognitive capabilities to enable automated
advisory and customer service to companies within a wide range of industries
including travel, banking, finance, and more.

In an exclusive email interaction with
Startup Terminal; Josh Ziegler, CEO of
ZUMATA
tells more about the venture and future plans.

Excerpts:
Josh Ziegler, CEO of ZUMATA
Josh Ziegler, CEO of ZUMATA

ST:
Please tell us more about your organization.

Josh Ziegler: ZUMATA is a technology company focused
on hotel inventory distribution and artificial intelligence as it relates to
personalization and customer service. 

ST:
What was your idea/inspiration behind starting up a new venture?

Josh Ziegler: The concept originated from customers
of a previous business that focused on providing membership programs and
discounts in the restaurants, spa, and local services.  The corporate customers we had were looking
for ways to secure discounts in relation to travel.  Upon investigation, we stumbled upon a huge
opportunity to leverage technology to solve problems that were pervasive across
the entire travel spectrum to include discount providers, corporate travel,
leisure travel, on and offline travel agencies.

ST:
What business opportunities do you see in Asia particularly in your sector?

Josh Ziegler: The two areas of artificial
intelligence that we focus on: 1. Personalization; 2. Customer Service; are horizontal
products.  What I mean by this is
personalization answers a universal question of “what is the right product or
service” for an individual customer. 
Whether the product is a credit card, an insurance plan, or even a type
of toothpaste – we can assist any business to advise their customers when
choosing among multiple products.
In terms of customer service, we can
assist companies to automate their interactions with customers via any channel
whether that’s phone, email, chat message, etc. 
Once again, our technology can assist any company that has a need to
communicate with their customers.  As
such, I think the opportunity in Asia is exceedingly large.

ST:
How has been your entrepreneurship journey so far?

Josh Ziegler: It’s been exciting, disappointing,
thrilling, heartbreaking, tiring, hugely challenging, extremely educational,
and one of the most rewarding and difficult things I’ve ever done. 

ST:
What challenges do you face in your day to day professional life, if any?

Josh Ziegler: The biggest challenge is prioritization,
matching time allocation to the appropriate opportunities, and deciding which
opportunities and strategies to pursue. 
The opportunity ahead is immense, and yet focus is required to narrow
the scope to succeed.

ST:
How big is your team? Are you planning to hire more?

Josh Ziegler: The team is roughly 30 people, and
we’re continually hiring.  We have a
great team, but finding top quality talent that has the right combination of
attitude, teamwork, dedication, passion, and top caliber skills is an ongoing
struggle.

ST:
What are your future plans?
Josh Ziegler: Our main goal for now is executing on
the deals we already have in place. 
We’re working with some of the world’s largest players – Paytm, Expedia,
Amadeus, IBM, etc. – and we are seeking to deliver the highest quality products
while exceeding expectations.
Tags: InterviewNewsStartup News
StartUp Terminal Bureau

StartUp Terminal Bureau

Startup Terminal is a global news portal reporting news and analysis on technology, start-ups, and business-related news from all over the world. We exclusively feature entrepreneurs, startups, businesses, and technology companies to reach out to a wider audience. Contact us at editorial@startupterminal.com

Related Posts

Aditya Arora
Interview

Young and brimming with talent: 25-year-old CEO Aditya Arora

June 29, 2022
C.R. Venkatesh, Founder of Minnal
Interview

Interview with C.R. Venkatesh, Founder of Minnal

July 27, 2022
Launching a startup Anuj Batra
Interview

Launching a startup is similar to making a plane take off and overcoming turbulence, says this biz guru

March 1, 2022
Next Post
India’s first online weight management portal Theweightmonitor (TWM) provides services of a Personal Nutritionist and highly tailored weight loss solutions

India’s first online weight management portal Theweightmonitor (TWM) provides services of a Personal Nutritionist and highly tailored weight loss solutions

IMPACT Growth announces the 14 startups selected for funding and acceleration in its first open call

IMPACT Growth announces the 14 startups selected for funding and acceleration in its first open call

MailTime is named the most innovative startup at the 4YFN Awards during GSMA Mobile World Congress Shanghai

MailTime is named the most innovative startup at the 4YFN Awards during GSMA Mobile World Congress Shanghai

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recommended

Interview: Mitali Srivastava, Co-Founder and Managing Partner at Utopeia

Interview: Mitali Srivastava, Co-Founder and Managing Partner at Utopeia

8 years ago
Acronis Cyberthreats Report

Acronis Cyberthreats Report: Cybercriminals narrow their focus on SMBs

4 years ago
SHRM India hosts the Biggest Confluence of 2020

SHRM India hosts the Biggest Confluence of 2020

5 years ago
International Women’s Day Interview: Myna Batavia, Founder, Green Carpet Green

International Women’s Day Interview: Myna Batavia, Founder, Green Carpet Green

7 years ago
The South African Breweries (SAB) announced top 10 finalists for the 2016 SAB KickStart Boost programme

The South African Breweries (SAB) announced top 10 finalists for the 2016 SAB KickStart Boost programme

8 years ago
No Result
View All Result

Must Read

Arab Aviation Summit 2025 Brings Industry Leaders Together Reinforcing Saudi Arabia’s Role as a Global Aviation Hub

Eire Gulf Appoints Saeed Rehman as Head of Pre-Contract

How to Align Promotional Products with Your Audience

Managing bereavement in the workplace

NLB Services invests in Jagdish Mitra’s industry-first GenAI IP-powered SaaS services venture Humanize

Strategic Staffing: Optimising Performance with Full-Time Remote Teams

Trending

KMH Events Rebrands to KMH Dubai as its Services Expand to Encompass Full Brand Support
News

KMH Events Rebrands to KMH Dubai as its Services Expand to Encompass Full Brand Support

by StartUp Terminal Bureau
May 15, 2025
0

Dubai, May 15, 2025: KMH Events, founded by entrepreneur Kelly Marie Hodgkin, has rebranded as KMH Dubai,...

Manifest Brings Instant, Legal Access to $35 Trillion U.S. Property Equity Market for Indian Investors

Manifest Brings Instant, Legal Access to $35 Trillion U.S. Property Equity Market for Indian Investors

May 8, 2025
Felicity Games Secures $3M to Redefine Global Game Publishing from India

Felicity Games Secures $3M to Redefine Global Game Publishing from India

March 11, 2025
Arab Aviation Summit 2025 Brings Industry Leaders Together Reinforcing Saudi Arabia’s Role as a Global Aviation Hub

Arab Aviation Summit 2025 Brings Industry Leaders Together Reinforcing Saudi Arabia’s Role as a Global Aviation Hub

February 9, 2025
Eire Gulf appoints Saeed Rehman as Head of Pre-Contract

Eire Gulf Appoints Saeed Rehman as Head of Pre-Contract

February 9, 2025
Startup Terminal Logo

Startup Terminal is a global news portal for Technology, Startups, and Businesses. Reporting on technology, start-ups, and business-related news from all over the world. We exclusively feature startups, and technology companies to reach out to a wider audience.
Startup Terminal is an official media partner at global conferences like:
#Mobile World Congress 4YFN,
#Barcelona, Spain
#ConnecTechAsia, Singapore (Formerly CommunicAsia)
#NXTAsia, Singapore
#Africa Com, Cape Town, South Africa
#Converge Events, Singapore
#young Startup Ventures, USA

Follow us on social media:

Recent News

  • KMH Events Rebrands to KMH Dubai as its Services Expand to Encompass Full Brand Support May 15, 2025
  • Manifest Brings Instant, Legal Access to $35 Trillion U.S. Property Equity Market for Indian Investors May 8, 2025
  • Felicity Games Secures $3M to Redefine Global Game Publishing from India March 11, 2025
  • Arab Aviation Summit 2025 Brings Industry Leaders Together Reinforcing Saudi Arabia’s Role as a Global Aviation Hub February 9, 2025
  • Eire Gulf Appoints Saeed Rehman as Head of Pre-Contract February 9, 2025
  • How to Align Promotional Products with Your Audience November 5, 2024
  • Managing bereavement in the workplace September 24, 2024
  • NLB Services invests in Jagdish Mitra’s industry-first GenAI IP-powered SaaS services venture Humanize August 21, 2024

Readers’ Choice

  • Aneesha Dalal, SHIAMAK Dance Academy

    Interview: Aneesha Dalal, Master Instructor and Principal Dancer at The SHIAMAK Dance Academy

    382 shares
    Share 153 Tweet 96
  • International Women’s Day Interview: Arpita Mehta, Fashion Designer

    349 shares
    Share 140 Tweet 87

© 2023 Startup Terminal - Leading digital news portal-Startup Terminal | All Rights Reserved.

No Result
View All Result
  • News
    • Technology
    • Funding
    • Tie-up
    • Acquisition
    • Australia Startup News
    • Singapore Startup News
    • India Startup News
    • UAE Startup News
    • UK Startup News
    • US Startup News
    • Launch
    • Video
  • Interview
  • Feature
  • Events
  • Variety
    • 40 Under 40 Award by Startup Terminal
  • Privacy Policy
  • Refund and Cancellation policy
    • Terms and Conditions
  • Contact Us

© 2023 Startup Terminal - Leading digital news portal-Startup Terminal | All Rights Reserved.