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Home Tie-up

CMS IT Services Collaborates with Artificial Intelligence Platform Senseforth.ai

StartUp Terminal Bureau by StartUp Terminal Bureau
January 2, 2021
in Tie-up
0
CMS IT Services Collaborates with Artificial Intelligence Platform Senseforth.ai
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New
Delhi, India, June 9, 2020- CMS IT Services a leading System Integrator and
Managed Services provider and Senseforth.ai a leading Full-Stack Conversational
AI Platform announced a new partnership. Through the alliance, CMS IT’s Automation
and Digital services will be powered by Senseforth’s award winning AI platform.

This
alliance will be a powerful combination that Enterprise Customers can use to
drive competitive advantage and reduce time to market. The combined offering
will help enterprises provide faster and more reliable customer service,
increase productivity and reduce cost rapidly.The digital agents will help
enterprises to reduce people dependencies and will enable human-like
conversations between organizations and people.

Speaking
on the occasion Anuj Vaid, EVP, CMS IT Services said “CMS IT is delivering
solutions to transformcustomer-experience by harnessing its rich domain
expertise coupled with the power of AI to mimic human interactions while
simultaneously providing sharp, precise and sophisticated solutions to unique
challenges.”

“Conversational
Chatbots have become an integral part of every company’s business continuity
plan. With our AI-powered self-help chatbots, enterprises can deliver a
superior customer experience, without lifting and shifting their contact centres.”
Said Shridhar Marri CEO & Co-founder, Senseforth.

“Conversational AI
Platforms enhance automation capabilities and augment digital experience
specifically with regards to customer engagement channel efficiency. CMS IT
builds deep business 
expertise into BOTs
to create contactless solution for a variety of business needs” added Kunal Bhatt,
Practice Head, Automation, CMS IT Services
CMS IT Services

Tags: Tie-up
StartUp Terminal Bureau

StartUp Terminal Bureau

Startup Terminal is a global news portal reporting news and analysis on technology, start-ups, and business-related news from all over the world. We exclusively feature entrepreneurs, startups, businesses, and technology companies to reach out to a wider audience. Contact us at editorial@startupterminal.com

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